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Parts Search

Distribution
MRO Services
About Us
- About Us
- News
- Events
- Investors
Resources
Careers
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P&WC Engine Program: +1.833.717.2184 support@vseaviation.com

Distribution Augusta Warranty / RMA Request

Distribution Augusta Warranty / RMA Request Form

Please complete the form below in its entirety to submit a Warranty / RMA Request from our Distribution site in Augusta (formerly GlobalParts, Inc.).

*Required field

CUSTOMER INFORMATION
Date of Request*
MM slash DD slash YYYY
Company Name*
Person Requesting Return*
First Name Last Name
Phone*
Email*
ORDER INFORMATION
Please provide either of the of following:*
- Packing Slip #
- Sales Invoice #
Packing Slip #*
Sales Invoice #*
Purchase Order #*
Date Part was Ordered*
MM slash DD slash YYYY
Reason for Return*
Select the correct option below.
- Warranty Request
- Part No Longer Needed
- Wrong Part Ordered
AIRCRAFT INFORMATION
Aircraft Serial Number, Model Number and Tail Number*
Flight Hours on Aircraft*
Cycles on Aircraft*
FAILED UNIT
Part Number*
If entering multiple part numbers, please separate the list with commas.
Serial Number*
Detailed Failure Description*
Would you like to attach any files to this submission (image files, etc.)?*
- No
- Yes
File(s)
Max. file size: 50 MB.
Flight Hours on Failed Unit*
Cycles on Failed Unit*
Date of Installation of Failed Unit*
MM slash DD slash YYYY
Date of Removal of Failed Unit*
MM slash DD slash YYYY
Part Number and Serial Number of Replacement Installed
If available
REPLACEMENT SHIPPING INFORMATION
Business Where Replacement Unit is to be Shipped*
Address Where Replacement Unit is to be Shipped*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Method of Shipment*
Freight Account Number*
WARRANTY REQUEST INFORMATION
Is this warranty recommended by a FIELD SERVICE REP or CUSTOMER RESPONSE CENTER?*
- Yes
- No
Case Number and FSR/CRC Name*
I acknowledge that this request may incur an evaluation fee if no fault is found with the part being returned to VSE Aviation.*
I agree
PART INFORMATION
Part Number*
If entering multiple part numbers, please separate the list with commas.
Serial Number*
Quantity*
Was Part Installed, Fitted or Used for Troubleshooting*
- Yes
- No
For What Specific Reason Was the Part Ordered and is No Longer Required?*
Was the Tamper-Proof Seal Voided or Part Removed from ESD Bag?*
- Yes
- No
Aircraft Model and Serial Number*
Aircraft Flight Hours / Cycles*
I acknowledge that a restocking fee may apply to this return request.*
I agree
WRONG PART INFORMATION
Part Number*
If entering multiple part numbers, please separate the list with commas.
Serial Number*
Quantity*
Was the Tamper-Proof Seal Voided or Part Removed from ESD Bag?*
- Yes
- No
Was Part Installed, Fitted or Used for Troubleshooting*
- Yes
- No
Why Was This Part Ordered?*
What is the Correct Part Number Needed?*
Was the Correct Part Purchased from VSE Aviation?*
- Yes
- No
PO # or VSE Sales Order #*
Aircraft Model and Serial Number*
Aircraft Flight Hours / Cycles*
I acknowledge that a restocking fee may apply to this return request.*
I agree
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Comments
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